08 February 2021
Warehouse Coordinator

Job Description_ Warehouse Coordinator – North Miami, FL
 
Summary:
 
Our client is seeking talented people to join their team! The ideal candidate is hard working, disciplined and customer focused. A background in and a passion for handling and delivering quality products with exceptional customer service, on a consistent basis, in a fast-paced distribution environment is fundamental to success.
While service to customers is a principal driver of the role, exceptional care and handling of all product inventory is a must. Careful packing, sorting, storage and management of raw materials and finished goods is the main priority. A keen understanding of warehouse operations is required, along with an understanding of timely distribution practices. This role is designed to meet the highest standards of exceptional delivery of quality products and ensure continued customer satisfaction and the ultimate consumer experience.
 
Responsibilities & Duties: 
  • Execute warehouse Work Orders as required on a day-to day basis
  • Management and awareness of raw material needs (product, packaging, shipping) to mitigate shortages
  • Review work orders, packing reports and warehouse hourly reports to ensure productivity and effective cost control in the packaging, sorting, storing and handling of goods
  • Review on hand inventory reports and comply with re-ordering points to prevent shortages; communicate information accordingly to warehouse management
  • Keen understanding of product SKU protocols and requirements
  • Support the quality control and assurance process in review of product specifications to ensure compliance with brand criteria and customer orders
  • Support “track and trace” product protocols as defined by operations management
  • Ensure that Warehouse Operations is following FIFO, and that Sales Team rotates inventory on a timely manner.
  • Provide early identification of problem shipment and communicate with stakeholders to coordinate and implement solutions.
  • Liaison with Sales Account Managers, Warehouse Management and Transportation providers, as needed, to resolve customer order discrepancies.
  • Work with Logistics and Sales support team to request/schedule /confirm delivery appointments, staging and dispatching orders on a timely basis.
  • Ensure that New Vendor Packages are sent to clients on a timely manner
  • Ensure that samples to new and/or existing customers are sent on the requested date.
  • Maintain overall warehouse environment organized and safety compliant
  • Experience using and managing customer trading platforms throughout the life cycle of a customer order including PO fulfillment, OTC (On the Truck) configurations, and OTA (On Time Arrivals), OTD (On Time Delivery), LTL’s (Less than Truck Loads) needs and customer scorecard requirements, a plus.
  • Support warehouse and operations management in day-to-day transactions and operational requirements for efficient and effective business operations
 
Qualifications / Requirements: 
  • College degree or equivalent experience in distribution of food and /or food industry
  • Work in an import/export environment
  • Working knowledge and understanding of import / export concepts rules and regulations, including FDA and US Customs agencies etc.
  • Ability to read, interpret and analyze domestic and international purchase orders, shipping documents, and procedures.
  • Experience in inventory management including periodic inventory counts and rotation
  • Strong organizational skills with the ability to manage conflicting priorities and meet deadlines.
  • Excellent verbal and written communication skills.
  • Proven ability to solve challenging warehouse operational issues, order fulfillment challenges and/or logistical problems in liaison with appropriate company departments
  • Self-directed requiring minimal supervision
  • Work with minimal direction. High level of initiative and proven team player.
  • Leadership attributes a plus
  • Proficient Microsoft Excel (V-Lookup, pivot tables etc)
  • Bilingual – English and Spanish