07 October 2021
Teller 1

Teller 1
 
$14.50 per hour Pension Plan and Full benefits
 
 Jackson Hospital Area and Miami Gardens Area
 
 
Job Summary:
 
Conduct necessary transactions for members.  Act as “salesperson” for the Credit Union through direct contact with members. Please note: Tellers 1 must have the ability to travel throughout the branch network to provide staffing assistance at all branch locations when necessary, within a 15 mile radius. On an exception basis may need to cover a branch further than a 15-mile radius of their home branch.
 
Qualifications:
 
  • Minimum of six months experience as a Teller for a financial institution to include knowledge of balancing procedures.
  • Light typing skills (25 WPM) are necessary.
  • Must be able to work quickly, efficiently and accurately in a fast-paced environment.
  • Must possess good judgment and strong communication skills.
  • Must be courteous and enjoy working with the memberships.
  • Must be able to work in a Team environment.
  • Professional demeanor and attire are required at all times.
 
Essential Duties & Responsibilities:
  • Process a variety of routine financial transactions such as withdrawals, deposits, issuing money orders and cashier’s checks, cashing checks, transfers, loan payments, and cash advances.
  • Call the toll free numbers provide to verify money orders.
  • Review transaction history thoroughly and AFS (Advanced Fraud Solution) check verification tool to ensure the proper holds are placed on check deposits.
  • Properly identify the members’ identity before conducting a transaction. 
  • Responsible for managing and balance cash drawer on a daily basis. Uphold a high level of accuracy and maintain member security.
  • Ensure that the teller line is properly stocked with forms, supplies, brochures, etc.   
  • Identify Cross-sell opportunities. Will be responsible to cross-sell products and services that will benefit the membership and meet the assigned referral goal.
  • Consult with Teller Supervisor when there is a doubt about a particular check, withdrawal, or other pertinent transactions.
  • Understand and adhere to all policies and procedures set by the Credit Union and state and federal authorities.
  • Understand and adhere to Branch Directive.
  • Provide the membership with friendly and efficient service as to instill a courteous and professional image of the Credit Union.
  • Act in the role of branch greeter whenever needed.
 
 
Physical Demands:   Ability to handle coin bags weighing up to 50 lbs.
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel; talk or hear.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  
 
Work Environment:  Work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
The noise level in the work environment is usually moderate.