13 October 2021
Produce Operations Manager

Job Description_ Produce Operations Manager_ Miami, FL
Our client is seeking talented people to join their team! The ideal candidate is hard working, innovative and customer-focused. We seek college graduates or experienced candidates with a background in and a passion for delivering quality products with exceptional customer service, on a consistent basis, in a fast-paced produce operations environment.
While service to retailers, food services and wholesaler entities is the principal driver of the role, service to all customers is the main priority. A keen understanding of operations from farming, to logistics, sales and distribution in the food industry is a must. This role is designed to best meet the needs of customers and deliver quality products consistently in order to ensure continued business sustainability and growth.
Responsibilities & Duties: 
  • Review repacking reports, and warehouse hourly reports to ensure productivity and cost control.
  • Review materials On Hand inventory reports and stablish re-ordering points to prevent shortages.
  • Support the quality control and assurance process in the testing and review of product specifications to ensure compliance on part of suppliers etc.
  • Adherence with FDA and USDA requirements including product registrations and permitting
  • Support process with C-TPAT, and PrimusGFS including audits as may be required, related training and documentation.
  • Ensure compliance with US Customs regulation, including surely bond requirements
  • Provide early identification of problem shipments. Communicate/resolve with stakeholders and coordinate/implement solutions.
  • Liaison with Sales Account Managers, Warehouse, Accounting and Transportation providers, as needed, to resolve discrepancies.
  • Work with Logistics and Sales Support team the Request/schedule /confirm delivery appointments, dispatching orders and confirming empty container returns.
  • Oversight of procurement process with growers / suppliers including purchase order status, grower advances payment and reporting and grower liquidation status.
  • Oversight that purchase orders are fulfill during tight supply markets.
  • Ensure that reporting to CHEP & IFCO is done on a regular basis to prevent charges
  • Ensure that Operations is following FIFO, and that Sales Team rotates inventory on a timely manner.
  • Ensure that New Vendor Packages are sent to clients on a timely manner
  • Ensure that samples to new and/or existing customers are sent on the requested date.
  • Assist Sales and Accounting departments to ensure that claims are closed on a timely manner.
  • Experience using and managing customer trading platforms throughout the life cycle of a customer order including PO fulfillment, OTC (On the Truck) configurations, and OTA (On Time Arrivals), OTD (On Time Delivery), LTL’s (Less than Truck Loads) needs and customer scorecard requirements, a plus.
  • Negotiate inland freight rates with transportation providers (including truck brokers) targeting cost reduction, freight savings and service. 
  • Support Executive management in day-to-day transactions and operational requirements for efficient, effective and continued business growth.
  • Work hand-in-hand with all Company departments (Sales, Transportation, Warehouse, Shipping/Logistics, Procurement, Marketing, Accounting and Human Resources) to achieve daily cross-functional objectives.
  • Report to HR Consultant any situation that may appear with warehouse and office personnel
  • Managing filing systems and suggest new ones.
  • Maintaining and managing the budget of the Operation
  • Oversee functionally of all office and warehouse services (i.e., IT, Internet, electricity)
  • Maintain overall office environment organized and in place
  • Review and correct personnel timecards and submit for management for approval, and payroll processing.
  • Overseeing the recruitment of new staff, sometimes including training and induction.
  • Ensure that vacation schedules, insurance policies are up to date.
  • Collections, visits to the post office, and bank deposits when needed.
Qualifications / Requirements: 
  • College degree or equivalent experience in fresh produce and/or food operations
  • Logistics experience in an import/export environment.
  • Working knowledge and understanding of import concepts rules and regulations, including FDA and US Customs agencies.
  • Working knowledge and understanding of vessel clearance and port procedures.
  • Ability to read, interpret and analyze domestic and international shipping documents, contracts and procedures.
  • Extensive telephone contact with carriers and other cross-functional groups.
  • Understanding of mathematics and basic accounting principles.
  • Strong organizational skills with the ability to manage conflicting priorities and meet deadlines.
  • Excellent verbal and written communication skills.
  • Proven ability to solve challenging operational issues and logistical problems
  • Self-directed requiring minimal supervision
  • Work with minimal direction. High level of initiative and proven team player.
  • Proficient Microsoft Excel (V-Lookup, pivot tables etc)
  • Bilingual – English and Spanish