08 September 2022
Operations Manager

Operations Manager
$60K to $70K (based on experience)
Permanent Full-time
Benefits: Health Benefits; Paid Time Off
On-site
Miami, Florida
 
Background
Our client, a premium fresh Consumer Products Company, has engaged us to find their next Operations Manager. This distributor of premium fresh products provides you with an excellent opportunity to expand your
career.
 
You will use your innovative and customer-focused skills and expertise in operations and business to serve our
quality and fast-paced operations environment.
 
Responsibilities:
● Report to HR any situation that may arise with warehouse and office personnel.
● Review and correct personnel timecards and submit them to management for approval and accurate and timely
payroll processing.
● Oversee and support the recruitment of new staff, sometimes including training and onboarding.
● Review product repacking reports and warehouse hourly reports to ensure productivity and cost control.
● Review materials and supplies inventory reports and establish re-ordering points to prevent shortages.
● Support the quality control process in the testing and review of product specifications to ensure compliance
on part of suppliers etc.
● Support process with C-TPAT, and PrimusGFS including audits as may be required, related training, and
documentation.
● Constantly overview and maintain C-TPAT, PrimusGFS, and FWP - internal SOP systems and
processes.
● Ensure compliance with US Customs and FDA regulations, including surety bond requirements.
● Liaison with Sales, Warehouse, and Transportation departments to provide early identification of problem
shipments and resolve discrepancies.
● Work with the Logistics and Sales team to request/schedule /confirm delivery appointments, dispatching
orders, and confirm empty container returns.
● Oversee procurement process with growers/suppliers including purchase order status, grower advances
payment and reporting and grower liquidation status.
● Oversee that purchase orders are fulfilled during tight supply markets.
● Ensure that reporting to CHEP & IFCO is done on a regular basis to prevent charges
● Ensure Operations is following FIFO (first-in-first out) inventory practices and that the Sales team rotates
inventory in a timely manner.
● Assist Sales and Accounting departments to ensure customer claims are resolved and closed in a timely
manner.
● General use and management of customer trading platforms throughout the life cycle of a customer order
including PO fulfillment, OTC (On the Truck) configurations, and OTA (On Time Arrivals), OTD (On Time
Delivery), LTL’s (Less than Truck Loads) needs and customer scorecard requirements, a plus.
● Oversee and review inland freight rates with transportation providers (including truck brokers) targeting
cost reduction, freight savings and service.
 
Benefits:
• Partners with the Benefit COE to administer benefits programs such as medical, dental, 401k, life
insurance, vacation, and EAP.
 
Qualifications:
• College degree or equivalent experience (Minimum 3 years in Supply Chain / Warehouse / Distribution)
• Business Acumen
● Warehouse / Distribution processes and activities
● Strong organizational skills with ability to manage conflicting priorities and meet deadlines
● Proven ability to solve challenging operational, administrative / organizational issues
● Excellent verbal and written communication skills
● Self-directed requiring minimal supervision
● Collaboration - high level of initiative and proven team player
● General working knowledge and understanding of import concepts rules and regulations, including FDA
and US Customs agencies.
● General working knowledge and understanding of vessel clearance and port procedures.
● Ability to read, interpret and analyze domestic and international shipping documents.
● Extensive telephone contact with transportation carriers and other service providers
● Proficient Microsoft Excel (V-Lookup, pivot tables etc.)
● Bilingual – English and Spanish
 
Other Skills:
● Ability to communicate and inform, timely and effectively
● Ability to work under pressure
● Calm and mature demeanor
● Flexible to changing circumstances
● On occasion, ability to work weekends or holidays, as may be required, to support operational needs
 
 At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.