06 October 2021
Director, Payroll & Benefits Administration

Director, Payroll & Benefits Administration
$135K - $150K Bonus and Benefits
Miami, Fl
Our Global Consumer Product client has engaged ttg to identify their next Director of Payroll & Benefits Administration – Human Resources Shared Service Center. This function is integral to the company’s ability to deliver efficient services to the staff and to achieving high quality and user satisfaction levels.
Shared Services Operations includes:
  • HR Data Administration in multiple systems of record,
  • Payroll, Time & Attendance,
  • Benefits / Leave / Workers' Compensation,
  • Stock/Equity Reporting,
  • Financial reporting
To be successful in this role, you should be able to collaborate across departments and be an HR Business Partner with the Senior Management team efforts to maximize employee experience. This role has a strong focus on continuous improvement and culture building mind-set, while ensuring the company remains compliant with all Sarbanes Oxley Act (SOX) requirements.
  • Lead and oversee the payroll administration process, data maintenance and systems integration; supervise payroll processing during its entire lifecycle.
  • Lead Benefits Administration and other HR support functions such as Compensation Administration, Stock Plan Administration, Relocation Payments Reporting and Financial Reporting.
  • Bring expertise on Service Center best-practices (including structure, tools, measurement, compliance, and management) while driving continuous improvement for a scalable and sustainable delivery model.
  • Ensure all SLAs (service-level agreements) within the shared services operation are consistently met / reviewed / revised as appropriate
  • Monitor, analyze, and report on key data through the development of appropriate metrics which measure the performance of the service teams.
  • Create and maintain effective organization of responsibility, including training, coaching, recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels and supervision for shared services operations organization. Develops, prepares, motivate and assess talent through the different performance management tools enabled in the organization
  • Ensures services are well documented with robust operating procedures.
  • Manages the administration of the 401(K) plans: maintenance of employee elections, and regular deduction validation.
  • Ensures the proper execution of Stock and Equity income reporting. As well as partnering with Finance for the proper control reconciliation and administration for stock expense
  • Processes billing for all benefit vendors and maintain the invoice log on a monthly basis.
  • Processes benefits terminations, COBRA notifications, and life insurance portability forms.
  • Manages the administration of benefit plans including but not limited to facilitating plan enrollments, qualifying events, terminations, reporting, and payroll deductions.
  • Owns the administration of annual benefit renewals and open enrollment events which include assisting with employee communications, system design, and rate maintenance.
  • Oversees the administration of STD/FMLA/LOA. Provide communication and requirements to employees; Prepare leave notifications; Update FMLA/STD/LOA tracking spreadsheet
  • Researches and compiles benefits data for audits and other legal inquiries.
  • Completes the annual ACA reporting (1095 C’s & 1094’s) for all US based entities.
  • Conducts audits of various payroll, benefits and/or other HR programs and recommend corrective actions, if applicable.
  • Ensures Compliance with Section 125, COBRA, HIPAA, FMLA, and as well as other applicable state and federal benefit laws
  • Supports the implementation of the global HR strategy, serves as a change agent lead and ensures there is and overall global alignment within the different deployed initiatives
  • Conceive and implement next-generation HR processes and services that result in scalability, efficiency, quality, and value-creation
  • Identify opportunities to improve and automate end-to-end processes and reduce manual interventions
  • Payroll
  • Compensation and Benefits CoE
  • HRIS
  • Finance and Accounting
  • HR Business Partners
  • Operations
  • Sales
  • Bachelor’s degree in Human Resources Management, Business Administration, Payroll, Accounting, Finance, or any other related field of study; or any combination of relevant background, skills, and experience
  • 8 years of experience in a managerial role with background in Payroll Operations and Benefits Administration.
  • Extensive knowledge in General Ledger reporting
  • Enterprise HR system experience preferred (SAP, ADP Workforce Now, and Oracle experience a plus)
  • Basic understanding of accounting principles
  • General knowledge of infrastructure requirements and components, SharePoint sites, intranets, and networks
  • MS Office
  • ADP Workforce Now
  • SharePoint / OneDrive
  • SAP Success Factors
                                          At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.