07 October 2021
Credit & Collections Specialist

Credit and Collections Specialist
Position Description
The Credit & Collections Specialist will handle day-to-day credit and collections functions at the Company’s corporate headquarters with a focus on mitigating customer credit risk and ensuring effective customer collections.
  • Onboarding of new customers
  • Process credit applications and set up new accounts
  • Resolve customer credit issues
  • Regularly review customer account to ensure information is accurate and updated
  • Generate and analyze system reports for consistent, timely and effective customer collections
  • Monitor and collect on high-risk credit customers.
  • Develop and maintain cash collection strategies for continual improvement of DSO (Days Sales Outstanding)
  • Generate accounts receivable statements in response to customer inquiries
  • Monitor and resolve customer short payments and disputed invoices
  • Communicate customer claim findings to sales and finance in order to mitigate future claims.
  • Provide weekly and monthly statistical AR aging reports to Management.
  • Assist with other duties as necessary
  • Strong experience in collections
  • Proficient in Microsoft Excel - Pivot Tables and V-look Ups
  • Strong oral and written communication skills
  • Customer service skills
  • Experience with ERP system (SAP preferred)
  • Proficiency in use of customer online portals
  • Comfortable working in a fast-paced environment
  • Highly energetic team player
  • Fluent in English (written and oral)
  • Bachelor or Associates degree - preferred
  • 3 years of credit and collections experience
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