17 July 2020
Bank Teller

Bank Teller - Miami, FL
The Bank Teller serves customers by completing account transactions. The position will provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. The Bank Teller will sell cashier's checks, traveler's checks, and series e bonds as may be requested. A professional and service-minded disposition is a must.
Responsibilities:
  • Serves customers by completing account transactions.
  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
  • Sells cashier’s checks, traveler’s checks, and series e bonds.
  • Answers questions in person or on telephone and refers customers to other bank services or departments as necessary.
  • Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.
  • Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
  • Completes special requests by closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
  • Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
  • Reconciles loan coupons and other transactions.
  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
  • Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
Qualifications:
  • High school diploma, GED, or equivalent
  • Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment preferred
  • Prior supervisory or management experience a plus
  • Customer service – selling to customer’s needs
  • Attention to detail and thoroughness
  • General math skills
  • Verbal communication
  • Integrity
  • People skills and professional demeanor
  • Financial skills and use of financial software
  • Documentation skills
  • Serves customers account transactions
  • Cash reconciliations and reporting
  • Complies with bank operations and security