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Opportunities

Business Systems Administrator

- Permanent / Full Time
- Miami, Florida

You will spearhead the management and maintenance of software applications that power diverse business functions across our global operations.

Business Systems Administrator

Job Location: Davie, FL 
Classification: Fulltime, Exempt, Salaried
Reports to: IT Manager
Salary rate: 110K- 130K per year

Job Description

Embark on an exciting journey as a Business Systems Administrator in our dynamic organization, located in Davie, FL. As a pivotal member of our team, you will spearhead the management and maintenance of software applications that power diverse business functions across our global operations. Your role is instrumental in optimizing business operations, enhancing efficiency, and ensuring the effectiveness of our systems. Collaborating seamlessly with both business and IT teams, you will play a crucial part in fostering communication and driving technological success.

Duties and Responsibilities
  • Optimizing Business Operations: Advising on system configuration and set-up to streamline business operations, participating in the design, testing, and maintenance of reports, and ensuring the continual enhancement of system efficiency.
  • Application Delivery Support: Creating and maintaining functional and business requirements, system configuration documents, and operating procedures. Offering formal and informal training, performing pre and post-implementation testing, and collaborating with IT infrastructure teams for seamless system configuration.
  • Strategic Representation: Representing the division on enterprise-wide technology initiatives and teams, contributing insights to technology and facility-related business process improvements.
  • Performance Measurement: Identifying and developing key performance indicators and measurement tools, supplying crucial data for Business Intelligence (BI) reporting, and depicting operational status against performance indicators.
  • Documentation and Metrics: Assisting in creating and maintaining comprehensive system documentation, providing metrics on system usage, and effectively managing system resources.
Competencies
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Manages Complexity: Making sense of complex information to effectively solve problems.
  • Decision Quality: Making timely decisions that keep the organization moving forward.
  • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Ensures Accountability: Consistently achieving results, even under tough circumstances.
  • Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
  • Effective Communication: Developing and delivering multi-mode communications that convey a clear understanding to different audiences.
  • Persuasion: Using compelling arguments to gain the support and commitment of others.
Requirements
  • Bachelor’s degree in project management, Computer Science, Business Administration, or related field, or equivalent experience.
  • Experience in writing technical documentation.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to communicate technical information in an easily understood manner to end-users.
  • Hands-on experience with the setup and administration of Sage 300 and Warehouse Management Systems (WMS).
  • Other duties as assigned.
Desirable Skills
  • Public Cloud Infrastructure (Azure, AWS).
  • Enterprise Resource Planning (ERP) Systems.
  • CRM, Business Intelligence, Data Warehouse.
  • E-Commerce, Acquisition Integration, Project Management.
  • Physical Demands:
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to twenty pounds and/or lift/move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions:
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.


At ttg, We believe in making a difference One Person at a Time
,” ttg OPT
Posted: 2024-04-16

System Administrator-ServiceNow

- Permanent / Full Time
- Miami, Florida

Join our dynamic and innovative team as we seek a talented individual to fill the dual role of ServiceNow ITSM Administrator.

System Administrator -ServiceNow

Job Location: Davie, FL 
Classification: Fulltime
Reports to: IT Manager
Salary rate: 90k-110k per year

Join our dynamic and innovative team as we seek a talented individual to fill the dual role of ServiceNow ITSM Administrator. This unique opportunity offers the chance to make a significant impact on our organization by optimizing our IT Service Management. If you are passionate about leveraging ServiceNow to streamline IT operations and possess strong leadership skills, we invite you to apply and be a key player in driving our IT service delivery to new heights.

Duties and Responsibilities
  • Configure, customize and maintain the ServiceNow platform to align with business requirements.
  • Implement and enhance ITSM processes, including Incident Management, Change
  • Management, Problem Management, and Request Fulfillment.
  • Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications.
  • Oversee ticket resolution, ensuring timely and accurate responses to end-user issues.
  • Continuously evaluate and improve ITSM processes to enhance efficiency and service quality.
  • Work closely with stakeholders to identify automation opportunities within ServiceNow to streamline workflows.
  • Ensure compliance with industry best practices and standards in ITSM.
  • Analyze service desk metrics to identify areas for improvement and implement strategies to enhance overall performance.
  • Develop and deliver training programs for end-users on ServiceNow functionality and best practices.
  • Create and maintain documentation for ITSM processes and Service Desk procedures.
  • Other duties as assigned.
  
Skills
Technical Proficiency
  • In-depth knowledge of ServiceNow ITSM modules and customization capabilities.
  • Strong understanding of ITIL framework and best practices.
  • Communication. Excellent verbal and written communication skills.
  • Ability to effectively communicate technical information.
  • Problem-Solving
  • Analytical mindset with the ability to troubleshoot and resolve complex issues.
  • Proactive problem-solving approach to address challenges and improve processes.
Requirements
  • Minimum of 3 years of experience as a ServiceNow ITSM Administrator.
  • ServiceNow certification(s) is highly desirable.
  • Strong understanding of ITIL principles and their application in a corporate environment.
  • Excellent project management skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Exceptional interpersonal skills and the ability to collaborate effectively with diverse teams.
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 
  • The employee frequently is required to stand, walk; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. 
  • The employee must regularly lift and/or move up to twenty pounds, and/or lift/move up to fifty pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions:
  • Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.
  
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-16

Senior Quality Assurance Manager-OTC

- Permanent / Full Time
- Fort Lauderdale, Florida

Looking for a Sr QA Manager for a OTC Manufacturer located in the West Palm Beach Area.

Senior Quality Assurance Manager

Location: Palm Springs, FL
Schedule: Monday to Friday
Salary Rate: k - 100K per year

Description:

We are seeking a QI Manager who possesses strong leadership skills and a thorough understanding of Good Manufacturing Practices (GMPs) and relevant regulations in the cosmetics and OTC product domains. The ideal candidate will excel in aligning organizational practices with customer quality requirements, developing robust supply chain quality processes, and efficiently resolving quality complaints. They will demonstrate proficiency in conducting comprehensive internal and external audits, managing Quality Staff effectively, and serving as a key liaison with regulatory agencies and customers. Additionally, the QI Manager will drive continuous improvement initiatives, coordinate audits across diverse stakeholders, and leverage advanced methodologies such as FMEA, RCA, and PDCA to optimize the CAPA Program and ensure consistent and effective quality management practices throughout the organization.

Responsibilities:
  • Participate in weekly / monthly customer calls as necessary to discuss NCRs.
  • Follow customers' complaint process and track the successful completion of any remedial CAPA.
  • Ensure comprehensive follow through for all customer complaints. 
  • Oversee the successful completion of third-party reworks. 
  • Monitor performance of the quality system to ensure effectiveness and efficiency. 
  • Identify quality problems or areas for improvement and recommend solutions. 
  • Review documents and materials for compliance with policies or regulations. 
  • Review and provide feedback on all quality customer agreements. 
  • Act as quality lead in all customer audits. 
  • Administrate the OTC Validation and 1st Production Stability Process 
  • Track data/trends/analysis associated with customers complaints, CAPA, NCR, Supplier, etc. 
  • As part of the internal audit function, routinely perform audits based on customers complaints trends. 
  •  Comply with Good Manufacturing Practices (GMPs) and relevant laws and regulations for cosmetics and OTC products. 
  • Manage a sustainable and efficient quality system driven by top level commitment to a culture that supports excellence in quality for our products and services. 
  • Understand and validate the feasibility of our customers' quality requirements to ensure we can meet their expectations. 
  • Build strong and sustainable technical expertise to progress from Quality Manager to Quality Director. 
  • Improve and maintain quality processes that accelerates the fulfillment of our supply chain and facilitates prompt and sustainable resolution of quality complaints. 
  • Implement a comprehensive audit and validation process to ensure that our systems and procedures meet the requirements of our stakeholders. 
  • Any other tasks as required by the Quality Director.
  
Key Performance Indicators
  • % (customer & no-customers) audits passed 
  • % FG RFT
  • % WIP RFT
  • % Customer complaints 
  • Cost of non-quality 
  • % CAPA overdue 
  • % Vendor Compliance (Customer supplied, Direct buy, and Turnkey)
  • BICs KPI Maintenance and Reporting
  

Requirements:

Education
  • Bachelor’s Degree in Business, Science, Engineering, or related field with 5 years of relevant work experience. 
  • Master’s degree in business, Science, Engineering, or related field with 3 years relevant work experience
Work Experience 
  • Minimum 5 years of relevant work experience linked with education requirements.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people resources. 
  • Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing file records, designing forms, and other office procedures and terminology. 
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. 
  • Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. 
  • Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Law and Government – Knowledge of laws. Legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. 
  • Engineering and Technology – Knowledge of the practical application of engineering science and technology. This include applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Skills:
  • Reading comprehension — Understanding written sentences and paragraphs in work related documents. 
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
  •  Quality Control Analysis – Conducting tests and inspections of products, services, or processes to evaluate quality or performance. 
  • Active listening – Giving full attention to what other people are saying, talking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
  • Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and problem solving. 
  • Speaking — Talking to others to convey information effectively 
  • Time Management — Managing one's own time and the time of others. 
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience. 
  • Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. 
  • Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. 
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. 
  •  Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. 
  • Customer Service Orientation – Actively looking for ways to help customers. 
  • Management of Materials Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Physical Demands 

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

At ttg, We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-16

Electrical Engineer Technician

- Permanent / Full Time
- Miami, Florida

Hiring for an Electrical Engineering Tech in Miramar, FL

TITLE: Electrical Engineering Technician           
LOCATION: Miramar, Florida
SCHEUDULE: 2nd Shift 3:00pm or 11:30pm
PAY: ,000 - ,000 Annually 
 
Responsibilities:
  • Performs preventative maintenance on all equipment related to the Packaging of Product.
  • Repairs/Maintains packaging machines to avoid and minimize downtime.
  • Install, test and assist in the qualification of new equipment for the Packaging production operation and for AR&D test batches.
  • Utilize electrical, control (PLC, VFD, Servo), mechanical, and process troubleshooting skills
    to support multi-shift manufacturing operations.
  • Assists engineers in daily engineering support.
  • Investigate and determine root cause for downtime and other events that result in investigations.
  • Follow up on all CAPAS for investigations.
  • Be on-call for production packaging machine issues that may occur.
  • Responsible to write shift update to Supervisor and distribute to required staff.
  • Organize and dispatch engineering tasks to Engineering Technicians 1 and or Electrical Technicians.
  • Operates in accordance with our Code of Conduct and Business Ethics, and all established regulatory, compliance and safety requirements
  • Performs all work in support of our Values: Collaboration, Courage, Perseverance, and Passion
  • All other relevant duties as assigned.
Education:
High School Diploma or equivalent, prefer hands-on or vocational school and two years related experience and/or training; or equivalent combination of education and experience.
 
Knowledge, Skills and Abilities
  • Current Good Manufacturing Practices (cGMPs), Food and Drug Administration (FDA), Pharmaceutical Manufacturing SOPs and other regulatory requirements.
  • Business English usage, spelling, grammar and punctuation
  • Basic mathematical skills
  • Ability to perform and complete Preventative maintenance and forms
  • Ability to write reports, business correspondence, and procedures manuals
  • Ability to effectively present information and respond to questions from groups of managers, customers, and general publics.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form
  • Ability to make decision and take action on machinery issues in a timely manner
  • Ability to clearly communicate in verbal and written English
 
 
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.
Posted: 2024-04-15

QUALITY CONTROL INSPECTOR

- Permanent / Full Time
- Miami, Florida

Hiring for Quality Control Inspector for a Aerospace company in Miami, FL.

TITLE: QUALITY CONTROL INSPECTOR
LOCATION: MIAMI, FL
PAY: - PER HOUR

We are a Company with a global presence, world leaders in aerospace maintenance tooling for civil and defense markets we are bringing to the market full turnkey solution form design of the product to life cycle management.
We built our reputation based on world class product in terms of reliability, accuracy and quality as well as best level of on time delivery and reactivity.

Our customers are Airlines, MROS, Aircraft and Engine OEMs, etc. We are close to our worldwide customers to offer best in class products and services through our integrated Supply Chain: Engineering, Production, Assembly and Customer Support. We are looking for an experienced Quality Control Inspector to join our team. The Quality Control Inspector role is responsible for conducting inspections for final products. Inspect products using all metrology means including CMM or measurement arm, and visual inspection prior to shipment.
 
ESSENTIAL FUNCTIONS
 
  • Generate inspection plans for the tools based in the manufacturing drawing and product TDS.
  • Ensure conformity of the product to the drawing.
  • Records observations using the quality control forms in place in our ERP.
  • Make recommendations for improving processes and products using the Non-Conformity forms in place.
  • Perform incoming inspection based in documentary QC file (Material, HT, coatings, test and calibration certificates)
  • Reconcile final inspection documentation for shipments.
  • Establish the testing requirements for the Tools Assembly Department, if it is necessary.
  • Issue and validate certificate of conformity.

  • Ensure suppliers visits and training plans.

  • Maintain active role on internal continuous improvement teams.

JOB REQUIREMENTS
• Experience in metal manufacturing environment.
• Must be able to read and understand mechanical technical drawings and its BOM.
• Knowledge in metrology (GD&T), proven experience defining the measurement method based in drawing dimensional and
geometrical requirement working with calipers, micrometers, FARO Arm, CMM, etc.
• Good problem-solving skills involving mechanical repair.
• English language.

COMPETENCIES
• Bachelor’s degree in Mechanical, Industrial or Aerospace Engineering or related field
• Experience in Quality Control functions in a manufacturing environment or prior aerospace quality experience will be highly
considered.
• Proficient computer skills – Microsoft Office

COMPENSATION
• Competitive salary package
• Excellent benefits package
• Short and long-term training plan

ADDITIONAL REQUIREMENTS
• Eligible to work for any employer within the US
• Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.
 
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-15

IT Recruiter / Account Manager

- Contract or Temp
- Miami, Florida

Our client is a private-labeled, mobile-first, staffing platform as a service, built to empower the next generation of great staffing companies.

IT Recruiter / Account Manager
 
Type of contract: Contractor
Salary: - USD Hourly
REMOTE
 
Summary:
Our client is a private-labeled, mobile-first, staffing platform as a service, built to empower the next generation of great staffing companies.
We level the playing field for small & medium-sized staffing businesses by giving them access to game-changing mobile staffing technology previously only available to Fortune 500 companies and well-funded technology startups.
We have just around 100 clients and are growing. We're profitable, and we’re about to enter our next phase of growth!

Who We're Looking For
We seek a rockstar Head of Implementations, skilled in both our platform and the staffing industry in general. Your role kicks in post-sale, where you'll impress clients with your platform expertise and staffing industry knowledge. Having experienced working in the industry firsthand, you're adept at engaging with clients, understanding their needs, and leveraging our software to enhance their success.

Primary Responsibilities
  • Become the primary product and subject matter expert at our company
  • Oversee all new client implementations
  • Guide clients in adopting our mobile staffing platform
  • Lead project management efforts, and stay well organized, ensuring timely task completion
  • Coordinate with design, app publishing, development, and data migration teams.
  • Manage multiple projects at once, with projects constantly starting and ending
  • Conduct live training sessions on the entire platform as needed
  • Serve as a trusted advisor to our clients for any software and business related queries
  • Maintain regular post-launch communication through weekly and quarterly calls, focusing on feature optimization and upselling opportunities.
Additional Responsibilities
  • Maintain and enrich our helpdesk with articles, videos, and guides
  • Develop self-help resources to enhance client independence
  • Assist with support queries when available
What You'll Need to Succeed
  • A profound passion for software, demonstrated through extensive knowledge and curiosity about software tools. 
  • Background in staffing or recruiting, with hands-on experience and understanding of industry operations and norms.
  • Exceptional ability to convey the value of our software within the staffing context, including feature benefits and practical applications. 
  • Extremely strong organizational skills
  • Extremely strong self-motivation
  • Close attention to detail
  • Ability to self manage your own schedule and achieve a proper work life balance
 
Note: This position demands genuine enthusiasm for both software and staffing. Please apply only if you're truly experienced in these fields.
Posted: 2024-04-12

FIELD SERVICES TECHNICIAN

- Permanent / Full Time
- Washington

URGENT HIRE: Field Services Aerospace Engineer

Job Title: Field Services Aerospace Engineer
Location: Seattle, WA

Schedule: MON-FRI 8-5
Pay rate: K to K
 
Description:
The Field Services test & repair technician position is responsible for managing the testing, setup, troubleshooting, and maintenance of the product and equipment as well as all recording results.
 
Responsibilities and duties:

• Test products for functionality or quality, tensile, strength test, static testing, and dynamic testing.
• Troubleshooting problems with equipment, devices, or products.
• Assist in product assemblies.
• Works on several projects at one time.
• Assist in the setup of equipment with current good manufacturing practices and standard operating procedures.
• Follow technical drawings.
• Help design load test fixtures and modifications.
• Create an internal department manual and/or checklist according to the Quality Department standards.
• Able to communicate with vendors for purchases.

Requirements

• Technical Capacity
• Bachelors in mechanical engineering or any related field
• Minimum of 2 years, of related experience or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks.
• Fluent in English (other languages a plus). Ability to read and write English, follow verbal instructions, and use simple math.
• Knowledge of machine shop environment.
• Technical drawing reading knowledge required.
• CNC, lathe machine, and milling machine knowledge required.
 
Work Environment
 
This position works in a manufacturing environment, while performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, in some instances, this job may require work in areas where ear protection is necessary.

Physical Demands
The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl all day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
 
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-12

Field Services Technician

- Permanent / Full Time
- Ohio

URGENT HIRE: FIELD SERVICE AEROSPACE ENGINEER

Job Title: Field Services Aerospace Engineer
Schedule: MON-FRI 8-5
Type of contract: Permanent
Pay rate: K to K
 
Description:
The Field Services test & repair technician position is responsible for managing the testing, setup, troubleshooting, and maintenance of the product and equipment as well as all recording results.
 
Responsibilities and duties:

• Test products for functionality or quality, tensile, strength test, static testing, and dynamic testing.
• Troubleshooting problems with equipment, devices, or products.
• Assist in product assemblies.
• Works on several projects at one time.
• Assist in the setup of equipment with current good manufacturing practices and standard operating procedures.
• Follow technical drawings.
• Help design load test fixtures and modifications.
• Create an internal department manual and/or checklist according to the Quality Department standards.
• Able to communicate with vendors for purchases.

Requirements

• Technical Capacity
• Bachelors in mechanical engineering or any related field
• Minimum of 2 years, of related experience or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks.
• Fluent in English (other languages a plus). Ability to read and write English, follow verbal instructions, and use simple math.
• Knowledge of machine shop environment.
• Technical drawing reading knowledge required.
• CNC, lathe machine, and milling machine knowledge required.
 
Work Environment
 
This position works in a manufacturing environment, while performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, in some instances, this job may require work in areas where ear protection is necessary.

Physical Demands
The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl all day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
 
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-11

Business Systems Administrator

- Permanent / Full Time
- Miami, Florida

You will spearhead the management and maintenance of software applications that power diverse business functions across our global operations.

Business Systems Administrator

Job Location: Davie, FL 
Classification: Fulltime, Exempt, Salaried
Reports to: IT Manager
Salary rate: 110K- 130K per year

Job Description

Embark on an exciting journey as a Business Systems Administrator in our dynamic organization, located in Davie, FL. As a pivotal member of our team, you will spearhead the management and maintenance of software applications that power diverse business functions across our global operations. Your role is instrumental in optimizing business operations, enhancing efficiency, and ensuring the effectiveness of our systems. Collaborating seamlessly with both business and IT teams, you will play a crucial part in fostering communication and driving technological success.

Duties and Responsibilities
  • Optimizing Business Operations: Advising on system configuration and set-up to streamline business operations, participating in the design, testing, and maintenance of reports, and ensuring the continual enhancement of system efficiency.
  • Application Delivery Support: Creating and maintaining functional and business requirements, system configuration documents, and operating procedures. Offering formal and informal training, performing pre and post-implementation testing, and collaborating with IT infrastructure teams for seamless system configuration.
  • Strategic Representation: Representing the division on enterprise-wide technology initiatives and teams, contributing insights to technology and facility-related business process improvements.
  • Performance Measurement: Identifying and developing key performance indicators and measurement tools, supplying crucial data for Business Intelligence (BI) reporting, and depicting operational status against performance indicators.
  • Documentation and Metrics: Assisting in creating and maintaining comprehensive system documentation, providing metrics on system usage, and effectively managing system resources.
Competencies
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Manages Complexity: Making sense of complex information to effectively solve problems.
  • Decision Quality: Making timely decisions that keep the organization moving forward.
  • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Ensures Accountability: Consistently achieving results, even under tough circumstances.
  • Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
  • Effective Communication: Developing and delivering multi-mode communications that convey a clear understanding to different audiences.
  • Persuasion: Using compelling arguments to gain the support and commitment of others.
Requirements
  • Bachelor’s degree in project management, Computer Science, Business Administration, or related field, or equivalent experience.
  • Experience in writing technical documentation.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to communicate technical information in an easily understood manner to end-users.
  • Hands-on experience with the setup and administration of Sage 300 and Warehouse Management Systems (WMS).
  • Other duties as assigned.
Desirable Skills
  • Public Cloud Infrastructure (Azure, AWS).
  • Enterprise Resource Planning (ERP) Systems.
  • CRM, Business Intelligence, Data Warehouse.
  • E-Commerce, Acquisition Integration, Project Management.
  • Physical Demands:
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to twenty pounds and/or lift/move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions:
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.


At ttg, We believe in making a difference One Person at a Time
,” ttg OPT
Posted: 2024-04-10

Senior Quality Assurance Manager-OTC

- Permanent / Full Time
- Fort Lauderdale, Florida

Looking for a Sr QA Manager for a OTC Manufacturer located in the West Palm Beach Area.

Senior Quality Assurance Manager

Location: Palm Springs, FL
Schedule: Monday to Friday
Salary Rate: k - 100K per year

Description:

We are seeking a QI Manager who possesses strong leadership skills and a thorough understanding of Good Manufacturing Practices (GMPs) and relevant regulations in the cosmetics and OTC product domains. The ideal candidate will excel in aligning organizational practices with customer quality requirements, developing robust supply chain quality processes, and efficiently resolving quality complaints. They will demonstrate proficiency in conducting comprehensive internal and external audits, managing Quality Staff effectively, and serving as a key liaison with regulatory agencies and customers. Additionally, the QI Manager will drive continuous improvement initiatives, coordinate audits across diverse stakeholders, and leverage advanced methodologies such as FMEA, RCA, and PDCA to optimize the CAPA Program and ensure consistent and effective quality management practices throughout the organization.

Responsibilities:
  • Participate in weekly / monthly customer calls as necessary to discuss NCRs.
  • Follow customers' complaint process and track the successful completion of any remedial CAPA.
  • Ensure comprehensive follow through for all customer complaints. 
  • Oversee the successful completion of third-party reworks. 
  • Monitor performance of the quality system to ensure effectiveness and efficiency. 
  • Identify quality problems or areas for improvement and recommend solutions. 
  • Review documents and materials for compliance with policies or regulations. 
  • Review and provide feedback on all quality customer agreements. 
  • Act as quality lead in all customer audits. 
  • Administrate the OTC Validation and 1st Production Stability Process 
  • Track data/trends/analysis associated with customers complaints, CAPA, NCR, Supplier, etc. 
  • As part of the internal audit function, routinely perform audits based on customers complaints trends. 
  •  Comply with Good Manufacturing Practices (GMPs) and relevant laws and regulations for cosmetics and OTC products. 
  • Manage a sustainable and efficient quality system driven by top level commitment to a culture that supports excellence in quality for our products and services. 
  • Understand and validate the feasibility of our customers' quality requirements to ensure we can meet their expectations. 
  • Build strong and sustainable technical expertise to progress from Quality Manager to Quality Director. 
  • Improve and maintain quality processes that accelerates the fulfillment of our supply chain and facilitates prompt and sustainable resolution of quality complaints. 
  • Implement a comprehensive audit and validation process to ensure that our systems and procedures meet the requirements of our stakeholders. 
  • Any other tasks as required by the Quality Director.
  
Key Performance Indicators
  • % (customer & no-customers) audits passed 
  • % FG RFT
  • % WIP RFT
  • % Customer complaints 
  • Cost of non-quality 
  • % CAPA overdue 
  • % Vendor Compliance (Customer supplied, Direct buy, and Turnkey)
  • BICs KPI Maintenance and Reporting
  

Requirements:

Education
  • Bachelor’s Degree in Business, Science, Engineering, or related field with 5 years of relevant work experience. 
  • Master’s degree in business, Science, Engineering, or related field with 3 years relevant work experience
Work Experience 
  • Minimum 5 years of relevant work experience linked with education requirements.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people resources. 
  • Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing file records, designing forms, and other office procedures and terminology. 
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. 
  • Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. 
  • Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Law and Government – Knowledge of laws. Legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. 
  • Engineering and Technology – Knowledge of the practical application of engineering science and technology. This include applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Skills:
  • Reading comprehension — Understanding written sentences and paragraphs in work related documents. 
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
  •  Quality Control Analysis – Conducting tests and inspections of products, services, or processes to evaluate quality or performance. 
  • Active listening – Giving full attention to what other people are saying, talking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
  • Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and problem solving. 
  • Speaking — Talking to others to convey information effectively 
  • Time Management — Managing one's own time and the time of others. 
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience. 
  • Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. 
  • Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. 
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. 
  •  Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. 
  • Customer Service Orientation – Actively looking for ways to help customers. 
  • Management of Materials Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Physical Demands 

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

At ttg, We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-10

Senior Quality Assurance Manager-OTC

- Permanent / Full Time
- Fort Lauderdale, Florida

Looking for a Sr QA Manager for a OTC Manufacturer located in the West Palm Beach Area.

Senior Quality Assurance Manager

Location: Palm Springs, FL
Schedule: Monday to Friday
Salary Rate: k - 100K per year

Description:

We are seeking a QI Manager who possesses strong leadership skills and a thorough understanding of Good Manufacturing Practices (GMPs) and relevant regulations in the cosmetics and OTC product domains. The ideal candidate will excel in aligning organizational practices with customer quality requirements, developing robust supply chain quality processes, and efficiently resolving quality complaints. They will demonstrate proficiency in conducting comprehensive internal and external audits, managing Quality Staff effectively, and serving as a key liaison with regulatory agencies and customers. Additionally, the QI Manager will drive continuous improvement initiatives, coordinate audits across diverse stakeholders, and leverage advanced methodologies such as FMEA, RCA, and PDCA to optimize the CAPA Program and ensure consistent and effective quality management practices throughout the organization.

Responsibilities:
  • Participate in weekly / monthly customer calls as necessary to discuss NCRs.
  • Follow customers' complaint process and track the successful completion of any remedial CAPA.
  • Ensure comprehensive follow through for all customer complaints. 
  • Oversee the successful completion of third-party reworks. 
  • Monitor performance of the quality system to ensure effectiveness and efficiency. 
  • Identify quality problems or areas for improvement and recommend solutions. 
  • Review documents and materials for compliance with policies or regulations. 
  • Review and provide feedback on all quality customer agreements. 
  • Act as quality lead in all customer audits. 
  • Administrate the OTC Validation and 1st Production Stability Process 
  • Track data/trends/analysis associated with customers complaints, CAPA, NCR, Supplier, etc. 
  • As part of the internal audit function, routinely perform audits based on customers complaints trends. 
  •  Comply with Good Manufacturing Practices (GMPs) and relevant laws and regulations for cosmetics and OTC products. 
  • Manage a sustainable and efficient quality system driven by top level commitment to a culture that supports excellence in quality for our products and services. 
  • Understand and validate the feasibility of our customers' quality requirements to ensure we can meet their expectations. 
  • Build strong and sustainable technical expertise to progress from Quality Manager to Quality Director. 
  • Improve and maintain quality processes that accelerates the fulfillment of our supply chain and facilitates prompt and sustainable resolution of quality complaints. 
  • Implement a comprehensive audit and validation process to ensure that our systems and procedures meet the requirements of our stakeholders. 
  • Any other tasks as required by the Quality Director.
  
Key Performance Indicators
  • % (customer & no-customers) audits passed 
  • % FG RFT
  • % WIP RFT
  • % Customer complaints 
  • Cost of non-quality 
  • % CAPA overdue 
  • % Vendor Compliance (Customer supplied, Direct buy, and Turnkey)
  • BICs KPI Maintenance and Reporting
  

Requirements:

Education
  • Bachelor’s Degree in Business, Science, Engineering, or related field with 5 years of relevant work experience. 
  • Master’s degree in business, Science, Engineering, or related field with 3 years relevant work experience
Work Experience 
  • Minimum 5 years of relevant work experience linked with education requirements.
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people resources. 
  • Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing file records, designing forms, and other office procedures and terminology. 
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. 
  • Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. 
  • Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Law and Government – Knowledge of laws. Legal codes, court procedures, precedents, government regulations, executive orders, and agency rules. 
  • Engineering and Technology – Knowledge of the practical application of engineering science and technology. This include applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Skills:
  • Reading comprehension — Understanding written sentences and paragraphs in work related documents. 
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
  •  Quality Control Analysis – Conducting tests and inspections of products, services, or processes to evaluate quality or performance. 
  • Active listening – Giving full attention to what other people are saying, talking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
  • Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and problem solving. 
  • Speaking — Talking to others to convey information effectively 
  • Time Management — Managing one's own time and the time of others. 
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience. 
  • Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. 
  • Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. 
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. 
  •  Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. 
  • Customer Service Orientation – Actively looking for ways to help customers. 
  • Management of Materials Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Physical Demands 

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

At ttg, We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-05

System Administrator-ServiceNow

- Permanent / Full Time
- Miami, Florida

Join our dynamic and innovative team as we seek a talented individual to fill the dual role of ServiceNow ITSM Administrator.

System Administrator -ServiceNow

Job Location: Davie, FL 
Classification: Fulltime
Reports to: IT Manager
Salary rate: 90k-110k per year

Join our dynamic and innovative team as we seek a talented individual to fill the dual role of ServiceNow ITSM Administrator. This unique opportunity offers the chance to make a significant impact on our organization by optimizing our IT Service Management. If you are passionate about leveraging ServiceNow to streamline IT operations and possess strong leadership skills, we invite you to apply and be a key player in driving our IT service delivery to new heights.

Duties and Responsibilities
  • Configure, customize and maintain the ServiceNow platform to align with business requirements.
  • Implement and enhance ITSM processes, including Incident Management, Change
  • Management, Problem Management, and Request Fulfillment.
  • Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications.
  • Oversee ticket resolution, ensuring timely and accurate responses to end-user issues.
  • Continuously evaluate and improve ITSM processes to enhance efficiency and service quality.
  • Work closely with stakeholders to identify automation opportunities within ServiceNow to streamline workflows.
  • Ensure compliance with industry best practices and standards in ITSM.
  • Analyze service desk metrics to identify areas for improvement and implement strategies to enhance overall performance.
  • Develop and deliver training programs for end-users on ServiceNow functionality and best practices.
  • Create and maintain documentation for ITSM processes and Service Desk procedures.
  • Other duties as assigned.
  
Skills
Technical Proficiency
  • In-depth knowledge of ServiceNow ITSM modules and customization capabilities.
  • Strong understanding of ITIL framework and best practices.
  • Communication. Excellent verbal and written communication skills.
  • Ability to effectively communicate technical information.
  • Problem-Solving
  • Analytical mindset with the ability to troubleshoot and resolve complex issues.
  • Proactive problem-solving approach to address challenges and improve processes.
Requirements
  • Minimum of 3 years of experience as a ServiceNow ITSM Administrator.
  • ServiceNow certification(s) is highly desirable.
  • Strong understanding of ITIL principles and their application in a corporate environment.
  • Excellent project management skills with the ability to prioritize and manage multiple tasks simultaneously.
  • Exceptional interpersonal skills and the ability to collaborate effectively with diverse teams.
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. 
  • The employee frequently is required to stand, walk; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. 
  • The employee must regularly lift and/or move up to twenty pounds, and/or lift/move up to fifty pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions:
  • Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.
  
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Posted: 2024-04-05

Business Systems Administrator

- Permanent / Full Time
- Miami, Florida

You will spearhead the management and maintenance of software applications that power diverse business functions across our global operations.

Business Systems Administrator

Job Location: Davie, FL 
Classification: Fulltime, Exempt, Salaried
Reports to: IT Manager
Salary rate: 110K- 130K per year

Job Description

Embark on an exciting journey as a Business Systems Administrator in our dynamic organization, located in Davie, FL. As a pivotal member of our team, you will spearhead the management and maintenance of software applications that power diverse business functions across our global operations. Your role is instrumental in optimizing business operations, enhancing efficiency, and ensuring the effectiveness of our systems. Collaborating seamlessly with both business and IT teams, you will play a crucial part in fostering communication and driving technological success.

Duties and Responsibilities
  • Optimizing Business Operations: Advising on system configuration and set-up to streamline business operations, participating in the design, testing, and maintenance of reports, and ensuring the continual enhancement of system efficiency.
  • Application Delivery Support: Creating and maintaining functional and business requirements, system configuration documents, and operating procedures. Offering formal and informal training, performing pre and post-implementation testing, and collaborating with IT infrastructure teams for seamless system configuration.
  • Strategic Representation: Representing the division on enterprise-wide technology initiatives and teams, contributing insights to technology and facility-related business process improvements.
  • Performance Measurement: Identifying and developing key performance indicators and measurement tools, supplying crucial data for Business Intelligence (BI) reporting, and depicting operational status against performance indicators.
  • Documentation and Metrics: Assisting in creating and maintaining comprehensive system documentation, providing metrics on system usage, and effectively managing system resources.
Competencies
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Manages Complexity: Making sense of complex information to effectively solve problems.
  • Decision Quality: Making timely decisions that keep the organization moving forward.
  • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Ensures Accountability: Consistently achieving results, even under tough circumstances.
  • Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
  • Effective Communication: Developing and delivering multi-mode communications that convey a clear understanding to different audiences.
  • Persuasion: Using compelling arguments to gain the support and commitment of others.
Requirements
  • Bachelor’s degree in project management, Computer Science, Business Administration, or related field, or equivalent experience.
  • Experience in writing technical documentation.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to communicate technical information in an easily understood manner to end-users.
  • Hands-on experience with the setup and administration of Sage 300 and Warehouse Management Systems (WMS).
  • Other duties as assigned.
Desirable Skills
  • Public Cloud Infrastructure (Azure, AWS).
  • Enterprise Resource Planning (ERP) Systems.
  • CRM, Business Intelligence, Data Warehouse.
  • E-Commerce, Acquisition Integration, Project Management.
  • Physical Demands:
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to twenty pounds and/or lift/move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions:
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from printers and other peripherals.


At ttg, We believe in making a difference One Person at a Time
,” ttg OPT
Posted: 2024-04-01

Senior QA Manager- OTC

- Permanent / Full Time
- Fort Lauderdale, Florida

Looking for a Sr QA Manager for a OTC Manufacturer located in the West Palm Beach Area.

Senior QA Manager- OTC
West Palm Beach area
Fulltime- Direct Hire
  
Our client is a global world-class leader in the manufacturing of high-quality color cosmetics, skincare, haircare, bath & Body care, OTC, and Nutritional supplements.
  
Missions
  • Comply with Good Manufacturing Practices (GMPs) and relevant laws and regulations for cosmetics and OTC products.
  • Understand and confirm the feasibility of our customer’s quality requirements to ensure we can meet their expectations
  • Develop processes that confirm the quality of the supply chain.
  • Facilitate prompt and sustainable resolution of quality complaints.
  • Implement a comprehensive audit process to ensure that our systems and procedures meet the requirements of cGMP.
  • Conduct internal audits and attended all external audits.
  • Lead all internal and external cGMP audits.
  
Education
  • Bachelor’s Degree in Business, Science, Engineering, or related field with 5 years of relevant work experience.
  • Master’s degree in business, Science, Engineering, or related field with 3 years of relevant work experience.
  
Requirements
  • Minimum of 5 ++ years of relevant work experience linked with education requirements
  • Must be open for this role to development into a growth opportunity 
  • Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people resources.
  • Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing file records, designing forms, and other office procedures and terminology.
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and Processing – Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Law and Government – Knowledge of laws. Legal codes, court procedures, precedents, government regulations, executive orders, and agency rules.
  • Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Skills
  • Reading comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Quality Control Analysis – Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Active listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring – Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and problem-solving.
  • Speaking — Talking to others to convey information effectively
  • Time Management — Managing one's own time and the time of others.
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience.
  • Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Customer Service Orientation – Actively looking for ways to help customers.
  • Management of Materials Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  
Abilities
  • Oral Comprehension, Oral Expression, Written Comprehension, Deductive Reasoning, Speech Clarity, Speech Recognition, Written Expression,  Inductive Reasoning, Problem Sensitivity, Fluency of Ideas,  Information Ordering
  
Scope’
  • Manages Quality Staff in the defined area of Compliance and Assurance.
  • Quality Lead for State, Local, and Federal agencies.
  • Customer Facing Quality Lead.
  • Comprehensive response and follow-through to customers’ complaints related to the US and DR production.
  • Collaborate on companywide continuous improvement initiatives.
  • Customer audits, certification groups, and governmental agencies.
  • Quality Toolbox – Manages the CAPA Program and uses FMEA, RCA, PDCA in the process.
  
Functions
  • Participate in weekly/monthly customers calls as necessary to discuss NCRs.
  • Follow the customer’s complaint process and track the successful completion of any remedial, CAPA.
  • Insure comprehensive follow-through for all customer complaints.
  • Oversee the successful completion of third-party reworks.
  • Monitor the performance of the quality system to ensure effectiveness and efficiency.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Review documents and materials for compliance with policies or regulations.
  • Review and provide feedback on all quality customer agreements.
  • Act as quality lead in all customer audits.
  • Administrate the OTC Validation and 1st Production Stability Process
  • Track data/trends/analysis associated with customer complaints, CAPA, NCR, Supplier, etc.
  • As part of the internal audit function, routinely perform audits based on customer complaints trends.
  • Comply with Good Manufacturing Practices (GMPs) and relevant laws and regulations for cosmetics and OTC products.
  • Manage a sustainable and efficient quality system driven by top-level commitment to a culture that supports excellence in quality for our products and services.
  • Understand and validate the feasibility of our customer’s quality requirements to ensure we can meet their expectations.
  • Build strong and sustainable technical expertise to progress from Quality Manager to Quality Director.
  • Improve and maintain quality processes that accelerate the fulfillment of our supply chain and facilitate prompt and sustainable resolution of quality complaints.
  • Implement a comprehensive audit and validation process to ensure that our systems and procedures meet the requirements of our stakeholders.
  • Any other tasks as required by the Quality Director.
  
Key Performance Indicators
  • % (customer & no-customers) audits passed
  • % FG RFT
  • % WIP RFT
  • % Customer complaints
  • Cost of non-quality
  • % CAPA overdue
  • % Vendor Compliance (Customer-supplied, Direct buy, and Turnkey)
  • BICs KPI Maintenance and Reporting
  
Physical Demands • The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Vertical and Horizontal Footbridges


  
Compensation
Annual Salary k-0K (salary under review), PTO, Benefits and more.
** This position could grow into a Director position through performance-based results
  
Apply:  Please submit your resume in a word document.  If you are a match, you will be contacted by a ttg Talent Solutions Recruiter to schedule a phone or video interview ASAP.  Please monitor your email inbox, spam or VM for messages.
Posted: 2024-03-23

Office Equipment Support Specialist

- Contract or Temp
- Miami, Florida

HIRING: Office Equipment Support Specialist in Ocala, FL!

JOB TITLE: Office Equipment Support Specialist
LOCATION: Ocala, FL
SCHEDULE: M – F 8AM-5PM
TYPE OF CONTRACT: Contract
PAY RATE: - per hour

DESCRIPTION:

  • Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing, and scanning functions)
  • Tasks and activities are defined and routine
  • Point of contact for equipment support and service
  • Perform basic equipment problem diagnosis
  • Clean and maintain office equipment as needed
  • Replace operator-accessible parts and consumables
  • Maintain appropriate supply inventory
  • Maintain agreed-upon level of uptime for the copier fleet
  • Collect and submit meter reads
  • Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
  • Point of contact for equipment removal/delivery
  • Point of contact to receive and electronically log customer jobs
  • Apply asset tags to office equipment and update the database
  • Process and distribute incoming and outgoing faxes, log for billing purposes
  • Ability to lift up to 50 pound
RESPONSIBILITIES AND DUTIES:
  • Develops account plans, including business, systems, process, and/or organizational priorities
  • Interprets internal or external business opportunities and issues and recommends solutions/best practices
  • Decisions are guided by resource availability and functional objectives
  • Implement, operate, and improve IT service operation with a focus on incident management, change management & configuration management processes
  • Lead process improvement efforts and projects with an emphasis on data analytics
  • Manage Asset MACD projects from order to install
REQUIREMENTS:
  • Minimum High School diploma or equivalent
  • Experience in a Customer Service environment (minimum 1 year)
  • Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
  • Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent
  • Able to demonstrate ability to send and receive email
  • Find, open and save documents and files
  • Able to demonstrate use of Basic Math skills (division, multiplication, percentages)
 
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.
Posted: 2024-03-20

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Miami, Florida
05 November 2022

Manager, Quality Assurance

Biologics Company is searching for a Manager, Quality Assurance with 2 years experience. On-Site in Miami, Florida

Miami, Florida
04 November 2022

Senior QA Analyst (Remote)

Assists the QA team in planning and completion of projects per direction of the Manager by mentoring, training, motivating, and advising

Miami, Florida
04 November 2022

Insurance Product Analyst

ttg has been engaged by a prestigious financial institution company to find their next Insurance Product Analyst

Miami, Florida
04 November 2022

Full Stack Data Engineer

The Full Stack Data Engineer will design and develop scalable data ingestion frameworks to transform a wide variety of datasets

Miami, Florida
04 November 2022

Web Designer 1

This position works under the direction of the Director of Marketing to design and deploy on-brand websites and web based experiences. We are looking

Miami, Florida
04 November 2022

Partner Programs Specialist

The Partner Programs Support Specialist is responsible for managing our Enterprise manufacturers and suppliers.

Miami, Florida
03 November 2022

Accounts receivable Supervisor

One of the most trusted companies in the Real Estate is looking for a passionated accounts receivable supervisor to be part of their team.

Miami, Florida
03 November 2022

Director of Compensation & Benefits- National Hospitality Chain

Premium National Chain of Restaurants is seeking a Director of Compensation & Benefits to join their team at their corporate HQ in North Miami Beach

Miami, Florida
03 November 2022

Director of Employee Relations, Compliance – Hospitality

Our client is a nationally well-known, premium restaurant chain with 100 locations in US - Corporate Office in Aventura, FL ( Miami)

Miami, Florida
03 November 2022

Training Associate

The Learning & Development Training Associate works closely with the Learning & Development team assisting them.

Fort Lauderdale, Florida
03 November 2022

Account Executive

Maintain and strengthen business relationships with an assigned group of clients, using knowledge of insurance markets, products, and competition.

Miami, Florida
02 November 2022

Financial Service Representative (Kendall, FL)

ttg has been engaged by a prestigious financial institution company to find their next Financial Service Representative in Knedall, FL

Iowa
02 November 2022

Patient Care Coordinator – Part-Time

A Ketamine Infusion Clinic is currently expanding into integrative psychiatry and psychotherapy services, looking for Patient Care Coordinator

Iowa
02 November 2022

Patient Care Coordinator- Full-Time

A Ketamine Infusion Clinic is currently expanding into integrative psychiatry and psychotherapy services, looking for next Patient Care Coordinator

Miami, Florida
01 November 2022

Financial Service Representative

ttg has been engaged by a prestigious financial institution company to find their next Financial Service Representative

Miami, Florida
01 November 2022

Print Production Associate

The purpose of this position is to provide additional resource to meet the 3-day Service Level Agreement (SLA) for a specific client

Miami, Florida
01 November 2022

Production Mechanic

Under general supervision, operates and performs routine troubleshooting, and repair of all packaging equipment and systems, and conducts packaging li

Miami, Florida
31 October 2022

Treasurer

USA's company is looking for a reliable Treasurer to manage organization's financial aspects from cash management to corporate finance.

Miami, Florida
31 October 2022

Payroll Manager

Move forward to your new challenge! USA's Company is looking for its New Payroll Manager

Iowa
30 October 2022

Register Nurse Full-Time

Our client, healthcare specialized in the medical areas of Critical & Intensive Care, Medical-Surgical, Perioperative Care, looking for Register Nurse

Iowa
30 October 2022

Register Nurse -Part-time

Our client, a healthcare specializing in the medical areas of Critical & Intensive Care, Medical-Surgical, looking for Registered Nurse (Part-Time)

Miami, Florida
29 October 2022

Financial Planning and Analysis Director

Financial Planning and Analysis Director

Miami, Florida
28 October 2022

Medical Front Desk

Busy Medical Practice office seeks a Bilingual (English/Spanish) receptionist for a full time position Monday-Friday 8am-5pm.

Miami, Florida
28 October 2022

Director of Quality -Cosmetics/OTC Manufacturer

Must have 5 - 10 years of experience in QA or Operations in a Cosmetic or OTC industry. Exp could combined with Food Manufacturing to = 10 years

Miami, Florida
27 October 2022

Accounts Receivable Representative

Corporate Collection Specialist, $23 - $26 per hour, help the company to mantain a healthy portfolio, advance excel, large accounts.

Miami, Florida
27 October 2022

Business Relationship Specialist

Our client, a prestigious financial institution company is looking to hire its next Business Relationship Specialist

Miami, Florida
27 October 2022

Head Teller

Our client, a prestigious financial institution company is looking to hire its next Financial Analyst

Miami, Florida
27 October 2022

Manager Infection Control

Regional medical network is looking for their next Manager Infection Control. Rich benefits and growth opportunities.

Miami, Florida
27 October 2022

Business Banker

Our client, a prestigious financial institution company is looking to hire its next Business Banker

Miami, Florida
27 October 2022

Ultrasound Technologist 2

Regional medical network is looking for their next Ultrasound Technologist. Rich benefits and growth opportunities.

Miami, Florida
26 October 2022

Construction Estimator

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Miami, Florida
26 October 2022

Billing Specialist

Candidate will be processing vendor invoices (about 200-300 per day) into our proprietary software.

Miami, Florida
25 October 2022

Sr. Designer / Art Director

a boutique design firm located in Miami, is looking for a for a senior graphic designer resident of South Florida

California
25 October 2022

HR Manager

Our client, a global nutraceutical consumer product company, with great benefits, and opportunities to grow, is looking for their next HR Manager.

Miami, Florida
25 October 2022

Loan Service Representative

ttg has been engaged by a prestigious financial institution company to find their next Loan Service Representative

Miami, Florida
24 October 2022

Credentialing Specialist

ur client has over 30 years in the industry of managing and growing a network of medical/dental clinics. Credentialing (CPCS) certification

Miami, Florida
24 October 2022

Accounting Clerk Temp

The Accounting Clerk will assist in ensuring that the company receives payment for goods and services offered to customers.

Miami, Florida
24 October 2022

Receptionist/Admin Assistant

This position provides day to day administrative support for the Miami office and supports the general office operations.

Miami, Florida
23 October 2022

Associate Director, Quality Systems & Compliance

Pharmaceutical Company-21CFR (part 211  8020) 6 years in management required

Miami, Florida
23 October 2022

Brand Account Manager – Retail CPG

Brand Account Manager to sell Candy/Gifts/Toys to Category Managers and Retail Buyers

Miami, Florida
21 October 2022

Employee Relations & Compliance Specialist

Our client is a nationally well-known, premium restaurant chain with throughout United States next Employee Relations & Compliance Specialist

New York
21 October 2022

Corporate Paralegal

Corporate paralegal performs duties for all types of entities, maintains corporate records, and prepares reports and filings for governmental agencies

Miami, Florida
20 October 2022

Administrative Assistant

Administrative Assistant for Coral Gables Law Firm- High energy, ability to multitask with excellent writing and verbal communication skills.

Miami, Florida
20 October 2022

Executive Assistant

The Executive Assistant is responsible for accurately providing professional and personal assistance, administrative, office and clerical support

Fort Lauderdale, Florida
20 October 2022

Business Development / Account Manager

We are seeking a business development / account manager to join our team. Duties will include maintaining existing accounts, developing new relationsh

Miami, Florida
19 October 2022

Corporate Staff Accountant

Our client, a Motor vehicle manufacturing company is seeking a Corporate Staff Accountant who will be responsible for overseeing the month end close,

Miami, Florida
19 October 2022

Quality Systems Specialist

Supports reviews of proposals, contracts, regulatory, program and customer requirements in the development of quality assurance plans.

Fort Lauderdale, Florida
19 October 2022

Project Coordinator/APM

We are looking to add a Project Coordinator/APM to a contracting entity that provides commercial general contracting services

Miami, Florida
19 October 2022

Assistant Superintendent- Punchout

Assistant Superintendent who will serve as the project leader in meeting time and cost objectives and oversee the daily management, coordination, supe

Miami, Florida
19 October 2022

Project Superintendent

Project Superintendent who will serve as the project leader in meeting time and cost objectives and oversee the daily management, coordination, superv

Miami, Florida
18 October 2022

Assistant Controller

The Assistant Controller will be responsible for the consolidation of all financial data necessary for an accurate accounting and reporting

Miami, Florida
18 October 2022

Senior Tax Accountant

Our client, a member of one of the top largest associations of independent accounting firms in the world, is looking for a Senior Tax Accountant

Miami, Florida
18 October 2022

Accounts Payable Clerk

Accounts Payable Clerk works directly with the Controller to help maintain the accuracy of our Accounting and Financial records.

Miami, Florida
18 October 2022

Quality Control Chemist I

Perform testing and decide on the acceptability of the in-process, process validation samples, finished products, stability samples, raw materials, CV

Fort Lauderdale, Florida
18 October 2022

Laboratory Technician

Perform collecting of all laboratory glassware, maintain good housekeeping practices, supporting analysts' work activities, prepare testing kits .

Miami, Florida
18 October 2022

Finance Systems Manager

Our client is looking for a Finance Systems Manager to support the company's growth throughout the USA Reporting to the Corporate Controller,

Miami, Florida
18 October 2022

Lab Data Reviewer

Review all analytical reports and raw and electronic data from QC.

Miami, Florida
18 October 2022

Director of Operations- Food Production

Looking for a Director of Operation or a Sr Manager of Operations with 5 years Food Service Operations Management

Fort Lauderdale, Florida
17 October 2022

Senior Compliance Officer

5 years of relevant experience serving as a compliance officer in Private Equity, Asset Management, Investment banking, hedge fund or related

Fort Lauderdale, Florida
14 October 2022

Commercial Real Estate Paralegal

This position is responsible for commercial real estate closings from contract to closing.

Miami, Florida
14 October 2022

Consumer Products Sales- National Accounts- Food

Must have experience selling to Retail Buyers in large Supermarket Chains in the US-Miami or Remote in US only

Why we do what we do

It’s our honor to be able to help you make some of the most important transitions of your life.

"ttg. gave me an excellent treatment from the beginning. They took care of my needs, clarified all my doubts about the position and advised me previous to the interviews. Additionally, ttg. made me feel very comfortable and confident during all the recruitment process. I definitely recommend working with ttg.."

"Working with ttg. was a refreshing experience in the journey of finding the right job, ttg exceeded all my expectations, I found in them not only a professional group of recruiters but also a group of personal coaches that helped me bring the best of my professional abilities to land a dream job. Working with ttg. was like having friends and a coaches 24/7 breaking all the bad habits of other recruiters that never call you back. ttg kept me informed at all time on the status of my process, gave me tips on how to be more confident. They truly live their mission of making a difference one person at the time.."

"I want to personally thank the staff at ttg for all the work they have done to help me secure a great position as I move forward in my career. It’s been a pleasure working with the ttg team the past month. Their professionalism was top notch and I would definitely work with them again in the future. Leo kept me up to date and followed up after every interview making the process go smoother and faster in obtaining my new position. Thank you for everything.. "